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Expert in IT Service Management based on ISO/IEC 20000

It focuses on the business requirements and activities within the service management system.

Course Instructor spandana Regallar

Beginner Intermediate Advanced
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  • 180 days access
  • Access on mobile and TV
  • Certificate of Completion

$ 90.00

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The EXIN IT Service Management Expert certification enables professionals to take on the role of a leader within an ITSM-oriented organization. The exam is based on ISO/IEC 20000:2011 and tests whether a candidate knows how an SMS is properly deployed and supported.


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